Thank you for shopping with Stylecraft Bean Bags! Please read our delivery terms carefully to understand our shipping and delivery policies. By placing an order with us, you agree to the following terms:
1. Shipping Locations
- Domestic Shipping (India): We deliver to all major cities and towns across India.
- International Shipping: We ship to most countries worldwide. If you are unsure whether we deliver to your location, please contact our support team before placing an order.
2. Order Processing Time
All our products are made to order. It takes 2–3 working days to manufacture your product before dispatch.
3. Delivery Time
- Within India: Deliveries typically take 7–10 working days after dispatch.
- International Orders: Deliveries to other countries typically take 15–20 working days after dispatch.
- Delivery timelines may vary due to customs clearance, weather conditions, or unforeseen delays.
4. Shipping Charges
- Domestic Orders: Free shipping for orders above ₹[insert amount]. A nominal fee applies for orders below this amount.
- International Orders: Shipping charges are calculated at checkout based on your location. Additional customs duties, taxes, or octroi charges (if applicable) must be borne by the customer.
5. Customs and Government Charges
For international orders, any customs duties, taxes, or government-imposed charges are the responsibility of the customer. These charges vary by country and are payable upon delivery.
6. Order Tracking
- Once your order is dispatched, we will provide a tracking number via email/SMS, which allows you to monitor your shipment’s progress.
- For any issues with tracking, please contact us at info@stylecraft.in or call +91-9355379566.
7. Delivery Policy
- Deliveries are made during business hours (9:00 AM to 7:00 PM) on weekdays and weekends (excluding public holidays).
- Please ensure someone is available to receive the order at the delivery address. If delivery is unsuccessful, the courier may reschedule or return the package to us.
8. Damaged or Missing Items
- If you receive a damaged product or find any items missing, notify us within 48 hours of delivery. Provide photos and details of the issue for a prompt resolution.
- We will process replacements or refunds at our discretion following verification.
9. Address Changes
- If you need to update your delivery address, contact us immediately. Address changes may not be possible if the order is already in transit.
10. Non-Delivery Claims
- If your order is not delivered within the stated timelines, please contact us within 7 days of the expected delivery date for assistance.
11. Customer Support
For any queries related to shipping and delivery, feel free to reach out to us:
- Email: info@stylecraft.in
- Phone: +91-9355379566
- Address: 1/2265 F, Street No: 10, Subhash Marg, Ram Nagar, Shahdara, Delhi, India
At Stylecraft Bean Bags, we strive to deliver your orders with care and efficiency, whether domestically or internationally. Thank you for choosing us to enhance your comfort and style!