Terms & Conditions for Stylecraft: Premium Bean Bag Manufacturer
Welcome to Stylecraft, your premier destination for high-quality bean bags and other relaxation products. As a company dedicated to providing the finest comfort and relaxation experience, we prioritize customer satisfaction and strive to maintain transparency with all of our valued customers. Please read these Terms & Conditions carefully as they govern your use of our website and the purchase of our products.
Acceptance of Terms
By accessing or using the Stylecraft website (www.stylecraft.in), you agree to comply with and be bound by these Terms and Conditions, which form a legally binding agreement between you and Stylecraft. If you do not agree to these terms, please do not use our website.
These Terms & Conditions are subject to change at any time. Any updates will be posted on this page, and your continued use of the website after such modifications will indicate your acceptance of the new terms.
Product Information
At Stylecraft, we specialize in manufacturing premium filled bean bags designed for ultimate comfort. Each of our products is carefully crafted using high-quality materials to ensure durability and softness. We offer a wide range of designs, colors, and sizes, making it easy to find the perfect bean bag to suit your needs.
Since we manufacture each bean bag upon receiving an order, all of our products are customized and made to order. As such, we cannot accept returns or exchanges unless the product is damaged upon delivery or has a manufacturing defect.
Product Features and Specifications
- Custom Designs: All of our bean bags are made-to-order based on the specifications provided by the customer.
- Materials: We use durable, high-quality fabric and filling materials to ensure long-lasting comfort.
- Sizing Options: A variety of sizes are available to accommodate different preferences and spaces.
- Color Choices: Choose from a range of stylish colors and patterns to match your home decor.
Order Processing and Delivery Policy
Once your order has been successfully placed, we begin the manufacturing process immediately. We aim to dispatch all products within 2-3 working days from the order date. Our team works diligently to ensure that your bean bag is produced with precision and care.
Order Confirmation
After placing your order, you will receive an email/WhatsApp/messege confirmation. Please verify the details of your order, including size, color, and quantity. If there are any discrepancies or issues with the order, please contact us immediately at support@stylecraft.in.
Shipping and Handling
Once your order is ready, it will be shipped to the address provided at checkout. Please ensure that all shipping details are accurate to avoid any delays or errors. Shipping costs are calculated at checkout based on the delivery address and the size of the order.
We use reliable courier services to ensure safe and timely delivery. Please note that delivery times may vary depending on your location, but we strive to meet our delivery windows.
Dispatch Time
As mentioned, our typical dispatch time is 2-3 working days. This timeline may be slightly extended during peak periods or unforeseen circumstances. We will keep you informed about the status of your order via email.
Cancellation Policy
We understand that situations can change, and sometimes you may need to cancel your order. However, due to the custom-made nature of our bean bags, we have a strict cancellation policy.
- Order Cancellation within 12 Hours: You may cancel your order within 12 hours of placing it for a full refund. This is the only window available for cancellations, as we begin manufacturing your order immediately after this period.
- Order Cancellation after 12 Hours: Unfortunately, after 12 hours, cancellations are not possible as production of your custom bean bag has already started.
If you need to cancel an order within the 12-hour window, please contact our customer support team immediately at support@stylecraft.in.
Returns and Refunds Policy
Due to the customized nature of our products, we do not accept returns or exchanges on any of our bean bags unless the product is damaged or defective upon arrival.
Defective or Damaged Products
If your bean bag is damaged during shipping or has a manufacturing defect, please contact us within 48 hours of receiving the product. We will assess the issue and either replace the product or issue a refund, depending on the nature of the damage.
To ensure we process your claim efficiently, please provide the following details:
- Order number
- A clear description of the issue
- Photos of the damage or defect
Refund Process
Refunds will be processed in accordance with our refund policy. If you qualify for a refund due to a manufacturing defect or damage, the amount will be credited to your original payment method. Please note that shipping fees are non-refundable.
Payment Terms
We accept payments through various secure methods, including credit/debit cards, net banking, and other online payment options. Payments must be made in full at the time of order placement.
All prices listed on the website are in Indian Rupees (INR) and are exclusive of shipping costs, which are calculated at checkout. Taxes and other applicable charges may also apply, depending on your location.
Security and Privacy
At Stylecraft, we take your security seriously. Our website uses SSL encryption to protect your personal and financial information. We do not store any payment details, and your information is only used for the purpose of processing your order.
For more information on how we protect your privacy, please refer to our Privacy Policy.
Limitation of Liability
Stylecraft is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the total amount paid for the product in question.
We strive to ensure that all information on our website is accurate, but we do not guarantee that our website or services will always be error-free. We also do not guarantee the availability of products, as our inventory may fluctuate based on customer demand.
Intellectual Property
All content on the Stylecraft website, including text, images, logos, graphics, and designs, is the intellectual property of Stylecraft or its licensors. You may not use, copy, reproduce, or distribute any part of the website’s content without our express permission.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Delhi, India.
Contact Us
If you have any questions or concerns regarding our Terms & Conditions, please feel free to contact our customer support team at support@stylecraft.in. We are here to assist you and ensure that your experience with Stylecraft is pleasant and satisfactory.